Home comfort for dogs and cats
Free UK Delivery
Free on every UK order
Easy 30-Day Returns
Simple, no restocking fee
Secure Checkout
Encrypted and safe
UK Support
We reply within 1–2 business days
Comfort that earns its place in the room
The Fernby range is built around how dogs and cats actually live — cosy beds, soft brushed blankets and washable covers, chosen to last and made to sit right at home.
Built to last, made to look at home
Every piece is chosen for how it holds up over months, not just day one — washable covers, resilient foams and fabrics made to keep their shape.
Frequently asked questions
What does The Fernby sell?
Beds, blankets, covers and furniture for dogs and cats — a tightly edited range chosen to last and to look at home in a real house.
What makes The Fernby different?
A small, considered range made from durable, washable materials, with straightforward UK service — quality over quantity.
Are the products suitable for both dogs and cats?
Yes. The range covers both, with sizes and styles suited to each.
How long will delivery take?
Orders are handled within 1–2 business days and typically arrive within 7–10 business days. Full details are on our Shipping Policy.
How much does delivery cost?
Delivery is free on every UK order, with no minimum spend.
Where does The Fernby deliver?
Across the United Kingdom. We don't ship outside the UK at the moment.
What is the returns policy?
Returns are accepted within 30 days of delivery, on unused items in their original condition, with no restocking fee. See our Refund Policy.
When will I get my refund?
Once a return arrives and is checked, the refund is issued to the original payment method, usually within 7 business days.
What if an item arrives faulty or damaged?
We'll put it right at no cost — contact us within 30 days of delivery and we'll arrange a replacement or refund.
How can I get in touch?
Email info@thefernby.com or call +44 115 794 0391, Monday to Friday, 9:00 AM–5:00 PM (GMT). We reply within 1–2 business days.
Considered comfort for dogs and cats
Made with care, for the animals we love and the homes they share.